Customer Service
Thoughtful support for your Bathsheba Experience
Your Care, Our Priority
At Bathsheba, we believe exceptional support is part of the ritual. Whether you have questions about a product, need help with an order, or want to share feedback, our team is ready to help.
We typically respond to emails within 24 hours, Monday through Friday.
Frequently Asked Questions
How long do Bathsheba products last?
Product longevity varies by item and usage frequency. Most sprays last 1-2 months with regular use, while bath and massage products typically last 2-3 months. All products are formulated to be used mindfully as part of your ritual.
Are Bathsheba products safe for sensitive skin?
Our formulations are carefully crafted with premium, skin-safe ingredients. However, because everyone's skin is unique, we recommend reviewing the ingredients list before use. If you have specific sensitivities, reach out to our team for personalized recommendations.
What is your return policy?
We offer a 30-day return policy on unopened products. For more details, please visit ourReturns & Exchangespage.
How quickly will my order arrive?
Standard orders ship within 2-3 business days and typically arrive within 5-7 business days. Expedited shipping options are available at checkout. For more details, visit ourShipping & Deliverypage.
Can I use Bathsheba products with other brands?
Absolutely. Our products are designed to complement your existing routine. Feel free to mix and match across brands—the ritual is yours to build.
A Complete Ritual, Built Your Way
Use one product to shift the mood, or layer the collection to move from atmosphere to touch, comfort, and sensation.